Driven Wonder

Privacy Policy

Last Modified: 7th Apr, 2025

This privacy policy ("Privacy Policy" or "Policy") describes how DRIVEN WONDER AUSTRALIA ABN 67280113796 and its affiliated companies including DOUBLE WOOD HONG KONG Ltd. (collectively referred to as "DRIVEN WONDER", "we", "us", or "our") collect, use and disclose certain information, and the choices you can make about our use of that information. Amendments to Australia's Privacy Act 1988 (Cth) ("Privacy Act") introduced Australian Privacy Principles (APP).

DRIVEN WONDER is a digital marketing company that provides a range of products and marketing services, including: (i) ads and media platforms, for monitoring, managing, and optimizing social advertising campaigns ("Platform") enabling the Platform's users ("Customer") to automate, monitor, optimize and control their online advertising and social campaigns, and (ii) the DRIVEN WONDER website available at https://www.drivenwonder.com, providing our visitors with informative information, log-in to the Platform, and support regarding DRIVEN WONDER's products (together, the "Services").

When you use our Services, you will be requested to provide us with your information. This Privacy Policy constitutes an integral part of our Terms of Use and provides you with information regarding what Personal Data we collect and for what purposes, our data processing operations, the lawful basis pursuant to which we process your Personal Data, third parties to whom Personal Data will be transferred, data retention periods, etc.

We reserve the right to amend this Policy from time to time, at our sole discretion. The most recent version of the Policy will always be posted on the website. The updated date of the Policy will be reflected in the "Last Modified" heading.

01Personal Information Collected and Disclosed

We may collect and disclose the following types of personal information:

  • Contact details including name, address, occupation, email, phone number and professional contact
  • Copies of identification documents
  • Date of birth
  • Financial information
  • Court proceeding information
  • Publicly available information
  • Information provided by or on behalf of prospective employees

02Purpose of Collection

Personal information is collected for:

  • Identification
  • Communication with you
  • To provide the services that you request
  • To do all things necessary to administer those services
  • To develop, manage and improve those services
  • Investigate, prevent and deal with breaches of our agreement with you
  • Conduct client surveys and inform you of any improvements that we have made to our services
  • Deal with credit reporting bodies (CRBs) as to your information
  • Providing ongoing information and marketing about products and services to you that we believe may be of interest to you and where you have signed up for such information and marketing

03Marketing

You acknowledge and agree that you consent to the receipt of direct marketing material from DRIVEN WONDER. The marketing material may be information about DRIVEN WONDER, information about services, products, events, related projects and/or other communications.

We will only use your personal information for this purpose if we have collected such information directly from you, and if it is marketing material of a type which you would reasonably expect to receive from us. We do not use sensitive personal information in direct marketing activity. Our direct marketing material will include an option by which you can request not to receive further communications of this nature. Alternatively, you may opt out of these communications at any time by contacting info@drivenwonder.com.

04Security and Access of Your Private Information

DRIVEN WONDER endeavours to make sure the information we collect is accurate, complete and up to date. We shall take reasonable steps to protect personal information from misuse and loss and from unauthorised access, modification or disclosure.

05Collection of Personal Information

If DRIVEN WONDER collects, holds, uses or discloses Personal Information in the course of or relating to this agreement, DRIVEN WONDER will handle all Personal Information in accordance with this privacy policy and in accordance with applicable privacy laws, and only use Personal Information for the purpose of performing its obligations under this agreement.

06Privacy Warranties

DRIVEN WONDER warrants that it complies with and will continue to comply with the Privacy Act and all other applicable privacy laws.

You warrant that you comply with and will continue to comply with the Privacy Act and all other applicable privacy laws.

You warrant that you will not provide any sensitive information to DRIVEN WONDER unless that information is necessary for DRIVEN WONDER to perform its obligations under any agreement with you and then only with DRIVEN WONDER's specific (and the individuals whose Personal Information is being disclosed) written consent.

07Breach of Privacy

If DRIVEN WONDER becomes aware, or there are reasonable grounds to suspect, that a data incident has occurred, DRIVEN WONDER will:

  • Take reasonable steps to contain the data incident and prevent any further serious harm to affected individuals
  • Notify you in writing stating the nature and details of the data incident, the specific Personal Information affected (where possible), and actions taken by DRIVEN WONDER
  • Identify whether the data incident is an eligible data breach by conducting a thorough investigation within 20 Business Days of becoming aware of the data incident (Data Breach Investigation)
  • Provide a copy of the report of the Data Breach Investigation to you on completion
  • Engage in discussions with you regarding the conduct and outcomes of the Data Breach Investigation and, in the case of an eligible data breach, whether the relevant notifications under the Privacy Act will be made

08Destruction of Information

DRIVEN WONDER will destroy personal information upon your request (by telephone and/or by e-mail) or when the personal information is no longer required. The exception to this is if the personal information is required in order to fulfil the purpose of this organisation or is required to be maintained and/or stored in accordance with the law.

09Your Access

You may request access to your personal information we hold about you at any time.

10External Access to Information

Any authorised representative including accountants and financial planners must be authorised to receive your personal information, security checked and verified and it be recorded on our database except if it's required in accordance with the law such as a Federal Act.

Written Enquiry: response is provided to the address on the written enquiry but only if it is the same as in DRIVEN WONDER records.

Authorised Representatives: any authorised representative including accountants, solicitors and spouses must have been authorised by you, security checked and verified and recorded on the DRIVEN WONDER database except if it's required in accordance with the law such as a Federal Act.

11Consent

You hereby agree and consent to the contents of the collection, use and disclosure of your personal information. In the event that you do not wish to agree or consent to any of the above use, collection and disclosure of your personal information by DRIVEN WONDER, DRIVEN WONDER warrants that any request by you to withdraw your consent or agreement shall be deemed as confirmation by you to cease any and/or all collection, use and disclosure of your personal information. Requests (by telephone and/or by e-mail) can be made by you to DRIVEN WONDER in that regard.

Contact for Further Information or Complaints

If you have any questions about how we handle your personal information or if you believe that we have handled your personal information inappropriately, you can contact DRIVEN WONDER by telephone on 0458 096 791 or e-mail info@drivenwonder.com. DRIVEN WONDER will respond to any complaint within 14 days of receipt and will take all reasonable steps to make a decision as to the complaint within 30 days of the receipt of the complaint.